We're Hiring! Intake Coordinator
Come Play, STL – Where Passion Meets Purpose!
Position: Intake Coordinator
Status: Part-Time | Hourly
Hours: Up to 10 hours per week, with anticipated growth to 20 hours per week in 2027
Location: St. Louis, MO
Join Our Growing Team!
Come Play, STL, a premier multidisciplinary pediatric clinic, is seeking a compassionate, organized, and enthusiastic Intake Coordinator to join our growing team!
At Come Play, STL, we believe every child and family deserves to feel welcomed, supported, and connected to the care they need. Our team provides behavioral health, occupational therapy, speech-language therapy, psychological evaluations, and other specialized pediatric services in a collaborative, flexible, and supportive environment.
As we continue to grow, we're looking for someone who loves connecting with people, thrives on organization, and finds purpose in helping families navigate the first steps of their therapeutic journey.
About the Role
The Intake Coordinator serves as the first point of contact for families seeking services at Come Play, STL. This individual plays an essential role in creating a positive first impression, guiding families through the intake process, and connecting children with the clinicians and services that best meet their needs.
From the initial inquiry to the first scheduled appointment, you'll help ensure families feel informed, supported, and confident in their decision to begin care with us.
This is an exciting opportunity to join a growing organization, with the potential for increased hours and responsibilities as we expand in 2027!
What You'll Do
Welcome & Support Families: Respond to incoming calls, emails, website inquiries, and referrals with warmth, professionalism, and compassion.
Connect Families to Care: Educate prospective families about our services and help match children with the appropriate clinicians based on their needs, preferences, and scheduling availability.
Coordinate Scheduling: Manage initial appointments, clinician availability, waitlists, and scheduling requests across our two locations.
Guide the Intake Experience: Assist families with onboarding paperwork, questionnaires, and the steps necessary to begin services.
Support Existing Families: Help current clients access additional services, coordinate clinician transitions, and navigate scheduling changes.
Collaborate with Our Team: Work closely with clinicians, team leads, and administrative staff to maintain communication and support growing caseloads.
Stay Organized: Maintain accurate intake records, track inquiries, follow up with prospective families, and help ensure no family falls through the cracks.
Improve the Family Experience: Identify opportunities to streamline processes, improve communication, and create an exceptional experience for every family we serve.
Support Organizational Growth: Help our team achieve intake and scheduling goals while contributing to the continued growth of Come Play, STL.
Who We're Looking For
Our ideal candidate is someone who genuinely enjoys helping others, takes initiative, and understands that even the smallest interactions can make a meaningful difference in a family's experience.
Why Join Come Play, STL?
At Come Play, STL, we're more than a pediatric therapy clinic. We're a team of professionals who are passionate about supporting children, empowering families, and making a lasting difference in our community.
We pride ourselves on fostering a workplace where collaboration, flexibility, professional growth, and work-life balance are valued.
What makes this opportunity special?
Meaningful Work: Be part of a mission-driven organization that positively impacts children and families every day.
Supportive Team Culture: Work alongside passionate professionals who value collaboration, kindness, and teamwork.
Flexibility: Enjoy a part-time position within an organization that values work-life balance.
Opportunity for Growth: Join us during an exciting period of expansion, with anticipated growth in hours and responsibilities in 2027.
Make an Impact: Play an essential role in helping families access services while supporting the continued success of our clinicians and organization.
Apply Today!
If you're a compassionate, organized, and motivated individual who loves helping families and wants to be part of a growing pediatric therapy team, we'd love to hear from you!
To apply, please send your resume and cover letter to info@comeplaystl.com.
Come Play, STL – Where Passion Meets Purpose!